DELIVERY
If you order before 2pm on weekdays we will endeavour to ship your order the same day.
Orders placed during weekends or holidays will be processed the following weekday.
When your order is dispatched you will receive an e-mail confirming that your order has been dispatched.
The Estimated Delivery
Time is calculated from the day your order is confirmed as dispatched
The shipping price and delivery time are depending on the destination of your order;
UNITED KINGDOM
DPD, Royal Mail or DHL Tracked Delivery £5.95
FREE UK delivery on all orders over £50.
Next day (working day) delivery as standard
Monday-Friday deliveries
Email and SMS delivery notifications
1 hour delivery window notification
EUROPE
DPD or DHL Tracked Delivery £14.95
FREE European delivery on all orders over £100.
delivered in 3-5 working days
Monday-Friday deliveries
Email and SMS delivery notifications
1 hour delivery window notification
BREXIT INFO
Due to the UK leaving the EU all countries outside of the UK will not pay UK VAT/Taxes (20%) on their order.
So as an example: a product costing £50 will cost any customer outside of the UK £41.67 this is the price less the UK VAT of 20%, this price will be shown on the product page.
Please note that international customers outside of the UK may be required by their Country to pay duties & taxes before they receive their package.
The duty and tax charge is calculated by the total value of the gloveglu sales receipt/invoice.
These rates can vary by country and are out of our control.
Please be aware of these potential charges before completing your purchase, as it is not included with your gloveglu merchandise and shipping charges.
UNITED STATES
Note: We would advise ordering from our local website https://glovegluusa.com/. Stock is held in Ohio meaning quicker, and cheaper, delivery for USA customers.Stock held will vary between the UK and USA warehouses, if your chosen product is not available at our USA store, please check back here.
Tracked delivery £14.95
FREE USA delivery on all orders over £100.
delivered in 5-8 working days
Email delivery notification
REST OF THE WORLD
Tracked delivery £19.95
FREE ROW delivery on all orders over £100.
delivery time varies based on location
Email delivery notification
AUSTRALIA
Note: We would advise ordering from our local website https://gloveglu-au.com/
Stock is held in Sydney meaning quicker, and cheaper, delivery for Australian customers.Stock held will vary between the UK and Australian warehouses, if your chosen product is not available at our Australian store, please check back here.
Tracked delivery £19.95
FREE Australia delivery on all orders over £100.
delivered in 5-8 working days
Email delivery notification
CUSTOM DUTIES AND IMPORT VAT
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities, so gloveglu is not involved in this process. Whether Customs Duty is payable, and how much is due, is dependent on many different factors. If you do have to pay Customs Duty, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.
You are responsible with ensuring to comply with laws and regulations of the country of destination. gloveglu does not have any responsibility on these additional charges that may apply.
If, for whatever reason, you refuse the customs fee and the parcel is returned back to gloveglu, a shipping and handling fee may be deducted from your refund. If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more info before placing your order.
Our policy does not allow for any of our face masks to be returned for hygiene and safety reasons.
